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C. Commercial [clear filter]
Monday, October 22

1:15pm CDT

How is Digital Transforming the Business of Insurance?
“According to SMA’s 2018 Annual Strategic Initiatives and Investment research study – over 94% of insurers have some level of digital transformation initiative in progress, up from 57% last year.”

What does it really mean to have a digital strategy? How are insurers approaching this topic in terms of strategies, plans, and investments? During this session, SMA will share its latest digital research on approaches, adoption and maturity using the SMA Digital Maturity Model.  The presentation will also include various transformative insurer use cases and outline the various paths for advancement by leveraging new world investments, emerging technologies and InsurTech startups.  This session will also highlight the possibilities of new business outcomes and competitive advantages that digital strategies bring to insurers and the industry.  SMA will end the presentation with a “call to action” for all insurers.

avatar for Deb Smallwood

Deb Smallwood

Founder and CEO, Strategy Meets Action
Deb Smallwood, Founder of Strategy Meets Action, is widely recognized as an industry thought leader who is known for her expertise in helping companies rethink the traditional business of insurance and position for success in the changing insurance world. Deb’s passion is to advise... Read More →

Monday October 22, 2018 1:15pm - 2:00pm CDT
Iberville D

2:00pm CDT

Implementing a Strategic Early Warning Program to Mitigate Risk
Does your leadership team want to avoid [bad] surprises? If yes, then establishing a Strategic Early Warning (SEW) program that regularly monitors emerging competitive threats, disruptive strategies, and tracks specific indicators, “weak signals”, and other market forces that may impact your company’s current market assumptions and future-based scenarios is essential for your market research or intelligence team to add greater business value. An SEW program helps protect the business against upcoming, unexpected market and competitive developments, and alerts decision makers of critical external market shifts to seize opportunities before others and/or proactive blunts or minimize threats.

Key takeaways are to:
  • Define Strategic Early Warning (SEW)
  • Learn how a typical SEW program works
  • Understand how SEW can support / complement Enterprise Risk Management (ERM)
  • Hear examples how SEW enables and impacts leadership decisions
  • Obtain practical tips on how to mobilize an SEW capability
  • Gain perspectives on how to drive leadership to take action sooner

avatar for Jeffrey J. Jablonski

Jeffrey J. Jablonski

Strategy & Market Intelligence Consultant, ERIE Insurance
Jeffrey Jablonski leverages both traditional market research and advanced market intelligence practices to develop analytical insights and explore opportunities for the Strategy Department at Erie Insurance.  He brings nearly 20 years of industry experience in strategic planning... Read More →
avatar for David Kalinowki

David Kalinowki

President, Proactive Worldwide, Inc.
As President and Co-founder of Proactive Worldwide, Inc., David Kalinowski leads the organization in developing and implementing the strategies and tactics that are critical to delivering world-class decision support research, training, and consulting services.A 27-year veteran in... Read More →

Monday October 22, 2018 2:00pm - 2:45pm CDT
Iberville D

3:30pm CDT

Keeping up with Innovation
As the pace of innovation increases and technology becomes obsolete faster, it is important for insurers to be cognizant of exogenous changes in the industry and react appropriately. This session presents A.M. Best's view of prospective trends in the insurance market place and how the industry is reacting to it.

avatar for Sridhar Manyem

Sridhar Manyem

Director, Industry Research, A.M. Best
Sridhar Manyem is director, industry research and analytics at A.M. Best. Sridhar is the head of the industry research team and his responsibilities include publishing A.M. Best’s perspectives of topical issues relating to the insurance industry and possible implications to A.M... Read More →

Monday October 22, 2018 3:30pm - 4:15pm CDT
Iberville D

4:15pm CDT

Living in a Data Echo Chamber? Don't Let Limited Data Limit Your Profitability in Today's Challenging Markets
Is your book of business performing to its full profit potential? Where should you focus your expansion efforts? Where should you increase your appetite to optimize profitability?
Since 2009, the insurance industry has tightened underwriting guidelines and improved efficiency, driving many insurers to shift their focus to growth.
Additionally, major insurance events in 2017 are causing significant upward pricing pressure in 2018 as insurers are being forced to raise premiums and becoming less competitive on price.
With so many complex factors impacting both portfolio profitability competitive pricing, driving profitable growth today in your business is a hard challenge across all markets.

This session will review strategies and tools to help you overcome the price/commoditization trap by:
  • Discussing strategies to analyze and help make important decisions about expanding your portfolio profitably.
  • Using data visualization and heat maps to enable you to explore and identify profitable and unprofitable lines and markets on regional, state, and national levels.
  • Identifying territories that have the best combination of volume and profitability by line of business.
  • Ranking markets that present the greatest profit  opportunities and highlighting where your portfolio deviates from other insurers on an aggregate level.
  • Utilizing sophisticated economic forecasting to help identify accounts with premium that will be growing, neutrally impacted, or stressed due to current and future economic trends.

avatar for Eric Price-Glynn

Eric Price-Glynn

Senior Principal, ISO MarketStance
Eric Price-Glynn is senior principal of ISO MarketStance managing all day-to-day strategy, management, and customer relations. Mr. Price-Glynn oversees the development of tools that provide highly granular estimates of market opportunities in commercial and personal lines. He specializes... Read More →

Monday October 22, 2018 4:15pm - 5:00pm CDT
Iberville D
Tuesday, October 23

1:15pm CDT

The Current State of Commercial Insurance
What issues are commercial carriers dealing with in today’s dynamic market? What sophisticated data and analytics tools are commercial carriers investing in or planning to invest in to help address these issues? In this session, we will reveal the results of our 2018 Commercial Market Research that asks these very questions. The findings will provide interesting insights from the carrier’s perspective regarding the current state of commercial lines insurance.

avatar for Hemi Patel

Hemi Patel

Director Vertical Market, LexisNexis Risk Solutions
Hemi Patel is Director of Commercial Insurance for LexisNexis Risk Solutions. Patel is responsible for leading product development and market strategy for data solutions within the commercial lines insurance business. She has 19+ years of experience, which through her various roles... Read More →
avatar for Sonya Penkova

Sonya Penkova

Commercial Vertical Market Manager, LexisNexis Risk Solutions
Sonya Penkova is a Market Manager of Commercial Insurance for LexisNexis Risk Solutions. She is responsible for helping drive the product requirements and go-to-market materials of solutions for the commercial insurance market as well as working with the product development team to... Read More →

Tuesday October 23, 2018 1:15pm - 2:00pm CDT
Iberville D

2:00pm CDT

Aggregated Credit Data in Commercial Insurance Risk Segmentation
In this presentation, Anthony will lead a discussion around how aggregated credit data is being used to improve commercial insurance pricing. Anthony will explain what aggregated credit data is, along with the limitations and applications of the data as a non-FCRA solution. Anthony will also discuss new commercial insurance aggregated credit risk models that are being developed in commercial residential insurance and commercial auto along with the loss ratio lift that is being provided from those models.

avatar for Anthony Sullins

Anthony Sullins

Director, Product Development, TransUnion
Anthony Sullins is Director of Product Development for TransUnion Insurance, responsible for designing TransUnion’s commercial insurance products.  He is focused on developing new innovative commercial solutions to meet the needs of the commercial insurance industry.  He also... Read More →

Tuesday October 23, 2018 2:00pm - 2:45pm CDT
Iberville D

3:30pm CDT

The Cyber Risk Insurance Market Landscape
Attendees will be amazed at what a class of 20 MBA students—wholly unfamiliar with the insurance industry—could achieve in a matter of eight weeks. Pairs of students developed purpose and scope statements for their term research project analyzing the cyber risk insurance marketplace, conducting secondary and primary research, applying different CI analytic techniques (e.g., SERVO, McKinsey7S, Linchpin, Value chain), and profiling cyber risk insurers (including business model). Students compiled a great set of resources, commenting on the tools that were most helpful in completing their assignments. Keiser will present the results of student discoveries about this industry segment and the allied cybersecurity industry firms often partnering with insurance companies to provide risk assessments, innovations in detection, remediation, and corporate response.

avatar for Barbie Keiser

Barbie Keiser

President, Barbie E. Keiser, Inc.
Barbie Keiser is an information resources management consultant teaching competitive intelligence at Johns Hopkins University (in the classroom) and University of Kentucky (online). Formerly the Director of the Shelby Cullom Davis Library at The College of Insurance (1994-2000), now... Read More →

Tuesday October 23, 2018 3:30pm - 4:15pm CDT
Iberville D

4:15pm CDT

Creating a Foresight Capability in Your Organization
In a world that has increasing volatility, uncertainty, complexity and ambiguity, possessing a foresight capability is becoming more of a necessity.  Establishing such a capability requires making the case, dealing with corporate politics, and developing and executing a robust plan for early success.  In this session, you will gain some perspective on how to go about establishing a forecast capability, based on firsthand learnings.

avatar for Steven Douvas

Steven Douvas

Senior Market Research Consultant, FM Global
Steven Douvas is a Senior Market Research Consultant for FM Global, one of the world’s largest commercial property insurance companies. He is responsible for market research, strategic planning, and competitive intelligence. Prior to joining FM Global, Mr. Douvas spent seven years... Read More →

Tuesday October 23, 2018 4:15pm - 5:00pm CDT
Iberville D